To schedule a client visit, please provide us with the following information
If you do not receive an email from us within 24-48 hours, please contact us at refer@householdgoods.org to ask if we received your referral request. Note, if you're a new agency, it may take longer for us to reply as we need to set your agency up in our system.
Please note, in response to the COVID-19 pandemic, our procedures have changed.
We now offer an online shopping website for selection of (used) furniture and household items. Clients are not allowed into our facility.
Once we process your referral request, we will send you a confirmed appointment date and time. 3 days prior to appointment, we will email you and your client the online shopping site & login info so they can select furniture and other items prior to their pickup date and time.
PLEASE NOTE: We have recently changed our client shopping method to real time video shopping via Zoom with a volunteer client assistant. Clients are given tablets while staying in their trucks so volunteers can help clients shop virtually. Let us know if you need more info about this change so you can inform your client.
Please select your client's first and second appointment date & time choice. Appointment times are Monday, Tuesday, Wednesday, Friday: 9AM, 10AM & Tuesday, Thursday, Saturday: 1 PM, 2PM (Closed SUNDAYS).